Thursday, January 26, 2012

Cell Phone Ban Causes Loss of Productivity

The Atlantic has an article about the new law banning use of cell phones by commercial drivers.

http://www.theatlantic.com/sponsored/zurich-risk/archive/2012/01/will-driving-and-talking-kill-your-business/252019/

The article mentions a National Safety Council survey that shows 99% of those surveyed found no decrease in productivity and some showed a productivity increase.

I am somewhat skeptical about the 99%. Yet I would like to be able to go further with the remaining 1%.

1. The employees must be observing the no cell phone use rule for their company if they have noticed a productivity decrease.

2. What is the productivity decrease when 99% say otherwise? I would really like to know what is going on with them. I could write a book about the possibilities I see here.

I remember one of the old GE factories in Bridgeport CT. They made light bulbs at that factory. The building had been built before the use of electric lighting and the roof was designed with triangular segments designed to maximize natural light in their latitude. There was a city wide power failure. A friend of mine who worked at that GE factory told me of the irony of how they were able to do some work just with the natural light.

The Cowboy Safety approach would not be to ban cell phones. It might be to design operations so that cell phones would not be a necessity. Maybe employee training should be in time management that would include having scheduled personal calls at a time when they are not driving.

Does your company ban shining shoes while driving? Why not? Such a ban sounds silly but maybe your employees wear shoes that do not need shining, their environment does not require shoe shine perfection or they have adapted their shoe shining to take place elsewhere.

David Sneed



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